Flexibility, when implemented well, can offer a positive solution to a variety of workplace issues. Among other benefits that flexibility can provide are:

  • Improved output. For jobs that require concentration, working at home, working at hours when the office is quiet, or working from another location, can help with the quality and speed of the work.
  • Flexible workers can be more effective. Successful flexible workers are excellent self-managers who are both well organised and effective communicators.
  • Improved ability to serve clients and stakeholders. Working from an alternate location might allow more clients to be seen or more calls to be answered. An organisation that works flexibly can expand service delivery hours, meeting customer needs for out-of-hours contact with the organisation. This extra level of service can increase customer loyalty.
  • Retaining knowledge, skills and experience / avoiding the cost of recruitment and retraining. In the current job market, flexibility has become an attractive feature of organisations. Retaining knowledge and skills is an important issue for most organisations, and offering flexibility reduces the likelihood that employees will leave.
  • Employers of Choice do flexibility well. If your organisation aims to become a WGEA Employer of Choice for Gender Equality, your request for flexibility may align nicely with that aim. This could help you to position your request in a way that places it clearly in the context of helping to meet organisational objectives.
  • Increased job satisfaction. Employees who have opportunities to work flexibly have been shown to have greater job satisfaction and this increases both their productivity and their sense of loyalty to the organisation.
  • Improved teamwork. Teamwork often improves as knowledge and enthusiasm are shared among a more motivated flexible working team.

FlexConnect provides a Toolkit for Managers, professional coaching and training to navigate and ensure your success in implementation of Flexible Working Arrangements in your organisation.

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